Doorknob communications

The first time I heard the phrase “doorknob communication” was from a student I supervised. She was a little shaken when she brought it up, having just had a client confess something major to her at the end of their last session together (get it? The therapist’s hand is on the doorknob when suddenly the client says the most important thing). That original blog post still exists but it was time for an update. Now that I’m in private practice, I have a much deeper understanding of what the phrase means, why it happens, and what it feels like for both therapist and client.

Let’s begin at the beginning: my therapy sessions are 45 minutes long. Both the client and I know that from day one. That being said, the first few sessions we have together can run a little longer. Some people come to therapy ready to absolutely spill their guts; that 45 minutes flies by when someone starts talking and can’t stop until they get the entire story out. A new client is often on the brink of something—the depth of their grief; the physical and mental toll of a lengthy illness; the weight of caregiving—making those first few sessions a kind of stream of consciousness. And it’s quite often that it isn’t until around minute 43 that a client gets to the really juicy stuff.

This is partly my fault: once someone starts to get close to an important point or a long-held secret, I really don’t want to cut them off. But when I don’t, I’m left scrambling at minute 46, telling them that while I appreciate we’ve just opened a door, we have to slam it shut again until next week; our time is up.

Extend your session time, I bet you’re thinking. But here’s the thing about the doorknob communication: it happens right before the clinician wraps up the session, no matter how long the session is. When clients do this, they're giving themselves a way out. If they decide they don’t want to deal with whatever it is, they don’t have to; they haven’t left enough time to talk about it. There’s nothing forcing them to come back next week. For some people, they had to tell the thing and then they have to bail out, like they’re on a sinking ship.

But most people do return (one of my clients warmly reminds me every session to write down where we left off so we can continue in that same spot next time, like one long conversation split up into weekly installments). And as they keep returning and the relationship continues to grow, the doorknob communications lessen. It becomes less scary to say the Big Thing(s) to someone you trust.

So if you are just starting out in therapy and you find yourself only getting to the Big Thing(s) at the end of the session, hang in there. As you get to know your therapist, the harder stuff will come up more easily, leaving you more time to dive in. And, best of all, you get to tackle it together, in however much time it takes.