Burning out, taking care

I don’t want to write about burnout.

I don’t want to write about self care.

I don’t want to reiterate and review what we all understand, not only as social workers but as parents trying to maintain some normalcy for our children; as professionals attempting to be effective and innovative with new work challenges; as adults navigating how to safely socialize with our loved ones. I don’t want to acknowledge that I have hit a wall because we are six months into a global pandemic and in the midst a political horror show and I have two little kids and three jobs and it’s honestly just too much.

The thing is, it’s not hard to write about burnout and self care: they have become meme-ified and pop cultured to death. There are articles and BuzzFeed lists and Tik Toks (I would imagine; I’m too old for Tik Tok) that explore these topics. But because the internet eventually blunts the edges of nuance from anything, these concepts feel more like buzz words than complicated and fraught issues. But there is nuance to be found. There are levels of burnout; there are different forms it takes, different ways it manifests, not just in our professional lives but in our personal lives. There are ways to talk about self care, too, that are complicated, that force us to consider the complicated nature of society and privilege, that go beyond “make sure you’re getting your 8 hours of sleep a night!” There may be nothing new, exactly, for me to say about burnout and self care, but here I am. Again.

I am tired. I am tired of a pandemic that has robbed me of the most basic joys of my life: overscheduling our weekends with out of town visits and parties and tertiary friends. I am tired of a political discourse that is disappointing at best and disgusting at worst. I am tired of a scary and unknown future that awaits us with climate change and racial violence and injustice. I am tired of the news, every day, of people in power doing the objectively wrong thing. I am tired of checking off the box on my psychosocial assessment that says I provided education about self care to the patient and their family. Did I do that? Did the words ring hollow? They ring hollow in my own mind so I imagine they aren’t coming across full of vitality and assuredness.

I am sleeping; I am eating; I am exercising (kind of; running up the stairs twenty times a day counts, right?). I am doing the self care things but I am still in the burnout place. That’s why I keep returning to these concepts. It is not as easy as saying “treat yourself” and getting a pumpkin coffee. Self care is complicated and difficult because the majority of us cannot just turn off. In fact, I know I’m luckier than most. I can’t write about self care and burnout without also acknowledging my great privilege. When I am exhausted, I have a partner who can pick up the home and kid slack. Although I am enraged by the lack of justice for my Black brothers and sisters who have been murdered by police, my whiteness allows me to be only angry, not traumatized. When I have reached my limit at work, I can schedule an easy day or call out sick. But I am still struggling.True self care does not feel possible in this environment. I keep thinking to myself, there is a way to be restored. But what is it? How do I find it?

This is the part where I should review the signs of burnout and tell you some of my favorite self care tips. But I don’t think that’s what we’ll do today. Instead, I want to thank you for reading; I feel better after the words are out of my head and released into the world. And I want to say, too, that I think it’s ok to hit the wall once in awhile. Sometimes doing the best you can is to let go of the best and just, you know, do.

Be well this week; I’m certainly trying to be and I hope you are as well.

Be my witness

I’ve had a lot of trouble writing this post. Not because I don’t know what I want to say; the words have been pouring out for days. It’s more that I can’t seem to get them into a coherent order. I’ve been struggling with my work—not my job, but the actual work of being with grief and illness and death. I’ve been thinking for weeks about what it means to witness the suffering of others.

It’s a heavy topic, and I’ve come to imagine it as an actual weight. When I’m with my patients and their families, I take their weight for a little while, to give them a rest. Then I hand it back before I leave the house. I literally leave, which helps separate me from the grief I’ve witnessed. But lately the weight has seemed heavier, not as easy to release when the visit ends. And because this blog has become a key part of my self-care, I’ve got to write it out so I can move on.

The other day, I mentioned to my husband that I had met someone who had lived the life of Job. He had never heard that expression before, which makes me think it’s an old-fashioned one (I have an old soul, you guys) so I will elaborate. Skip this paragraph if you’re familiar with our friend Job of Old Testament fame. Job was some poor soul that God used to prove a point to Satan. (Old Testament God made some upsetting choices, honestly). God not only stripped Job of his earthly possessions and killed off all ten(!) of his children, He also gave the guy a horrid skin disease. This was all to prove to Satan that Job would continue to love God under any circumstances. There are more details, of course, but you get the gist: Job’s suffering was incredible.

I sometimes meet people who have suffered so much that a part of my brain thinks, this cannot possibly be true. Their losses have added up so significantly that it is almost unbelievable that one person could have bad luck like that. There are times that I am faced with such tragedy and pain that it nearly takes my breath away. In those moments, I wish I didn’t choose to be a witness to suffering.

And yet, I did. Or it chose me, whichever. The point is, I am honored that people trust me enough to tell me about their trauma. I feel that it is a gift that I can bear witness to someone else’s pain and briefly hold it for them so they can get a break. I don’t have to live with it, myself (I have my own tragedies to carry). Anything is bearable for a few minutes and I usually can let it go.

But, like I said, lately I’m having trouble releasing the weight. I imagine myself being pushed down, little by little, as I hear sadder and sadder stories. Picture me up to my knees in the ground, carrying something heavy on my shoulders. That’s what it feels like: I’m standing upright but I’m sinking.

It’s hard to admit that. I pride myself on having excellent boundaries and solid self-care. It’s difficult to tell you that my usual stuff is not totally working at the moment. But the best disinfectant is sunlight; it’s better to admit that I’m struggling. So what will I do? In these times, which come along with the territory of the work, I allow myself to feel overburdened. I let my heart feel heavy. I go to church. I look into the beautiful, healthy faces of my daughters and try to be present with them. I read celebrity gossip. I take deep breaths. And I wait, as patiently as I can, for the weight to lift.

There is great tragedy in the world but also great joy. Even Job received his rewards (questionable whether the pain was worth it, but again, Old Testament stories are wild). I can still see the good. It exists in the warmth of strangers, in music, in bright sunsets, in my children’s laughter. It exists in my work, which can be deeply, profoundly sad, but also wildly, touchingly beautiful. It is heavy but I have chosen to carry it. I am still grateful.

Speaking of which, thank you for being my witness today. I hope you find an easy road today. Be well.

The gift of the work

I started off my day already over it. Yesterday only one of my five scheduled patients bothered to show up. This day was starting with a patient I had seen a year ago who told me the exact same story she was telling the first time we met. This was followed by another no-show and yet another frequent flyer patient who never wants to do anything to change. Overall, I was ready to leave the building.

My last scheduled appointment was a lady who didn’t really want to see me. Her son had cajoled her into coming and she went along with it because she’s a mother and sometimes we do things we don’t want to do. Granted, this woman’s son is in his 60s but still: you never stop being a mom. And your kids never stop wanting you to be well.

Still. This lady wanted no part of it. And I really couldn’t blame her. She’s depressed because she’s basically just waiting to die. She’s had a lot of loss, more than her fair share, as she says. And for awhile we just sat there staring at each other because she didn’t know what I could do for her. “Nothing’s going to change,” she kept saying. “What’s the point of talking about it?”

I was mentally cursing her son for not hearing his mother clearly say she didn’t want to come when suddenly something did change: she started to talk. We talked about what it means to get older, how much loss there is and how lonely it is. She talked about how even in her depression, she’s content with her life. She talked about the child and husband she’s had to bury and how she’s kept those losses tucked away in a little box that she hides from the outside world because she doesn’t want to disturb them. Then she talked about climbing trees when she was a little girl. She smiled. I did too. She said she’d think about coming back.

The rest of the day shifted in my mind. It’s been a long week and I was feeling useless and out of my depth and frustrated. I could hear myself being impatient with my other patients, wanting to rush them out of the office because I didn’t know what they wanted from me. I know what burnout looks like and I could see myself gliding towards the flames. This lovely lady brought me back, just by opening up a little bit and allowing me to listen.

Now I’m not saying that we should rely on our patients to keep us engaged and upbeat about our work. But I also can’t deny that success with one patient at the right time can make a world of difference. It is, I think, what keeps us in the work: watching people be helped, even just for a moment, and knowing that we are the helpers.

I’m also not denying that I’m nearing a burnout point; it’s time for a vacation, clearly. But I am relieved to know that I haven’t completely checked out. This is another gift of this work: the reminders that come from the grace of others, in letting us bear witness to their pain, even though we don’t have any magic answers. How lucky for me that this lady came along today, to remind me.

Photo by Leone Venter on Unsplash

Crispy around the edges: Avoiding and recognizing the dreaded burnout

I have started this post about burnout about five different times. I'm having a hard time figuring out where to begin, partly because I've been considering burnout since before I even became a social worker. In fact, I sort of decided to become a social worker because I read an article about burnout when I was fifteen years old. Seriously.

The internet was such a new thing when I was in high school that an offered elective was something called "Electronic Fiction." For real. The basic point of the class was to look things up online and write about them. (This seems hilarious now but it was the late 90s!) One of our assignments was to pick a future career (a daunting task for a 15 year old, by the way) and do some research about it. I took this task way too seriously. In fact, I distinctly remember a classmate telling me it was just an assignment; I didn't have to make a lifetime decision in that moment. But apparently that was lost on me; I had to decide right that second what I wanted to be when I grew up. I put a lot of consideration into what kind of work would appeal to me. As I mentioned last week, doctoring was not for me; too much science. Professional acting seemed good but, you know, really hard. My teacher asked me what I thought I liked doing and I said, earnestly and honestly, "I like to help people." She told me to look up social worker.

It is very telling that the first article I came across after I searched (I swear this class was even pre-Google, I think I used Lycos) was an article about burnout. I was immediately drawn to this concept. It hadn't occurred to me that doing something good could make you feel bad. I was enthralled by this article. I printed it out and highlighted it. It stayed in my mind for years. And so, I started my social work career thinking I had all the tools to combat burnout. I read an article when I was 15! I'm ready!

There are many ways to combat burnout. Blind optimism is not enough, it turns out.

Part of the reason burnout creeps in, despite the walls we build as professionals to keep it out, is that it's systemic. As social workers, we work within systems that are lacking: lacking in funding, in staff, in resources. We spend a lot of time, no matter if we work in a big health system or for a small non-profit, struggling against a system that mostly says no. That is exhausting.

Add on to that the stresses of bearing the weight of other people's struggles. It is virtually impossible to spend all of your working day listening to people explore loss and pain and sadness without starting to feel like you have heard enough. I can always tell that I'm getting crispy around the edges when other people's emotional pain starts to seem... irritating. Like, I get it, you're sad. I am always startled when I have that thought but when I do, it's an eye opener: I am tired. I need a break.

Breaks are good! They are a vital part of preventing burnout and recovering from the stress of this very difficult work. But if you don't have any precious vacation time right this second, there are other options. You can Google (we've come a long way from Lycos, guys) tons of lists and articles about how to avoid burnout. What follows are some of my favorite tips.

One is to have a real life. I've been asked many times over the years how I do this job and one answer is that I have created a beautiful life outside of work for myself. I learned how to cook (do not listen to my old roommates about my culinary abilities, please. I've gotten much better!); I have lovely friends who live all over the place and are happy to have weekend visitors; I like to read and still go to the library to borrow books. There are lots of ways I spend my time that have nothing to do with social work. 

Burnout needs to be combatted at work as well. To that end, another invaluable way of keeping yourself sane is having a work best friend. It is imperative that you have someone at work you can call or someone whose office door you can close and say, "holy shit, this day." Having a partner you can share your frustrations and successes with is key. When I worked in hospice, I did a lot of joint visits with nurses and developed some great friendships. They helped me feel less isolated when I was driving all over creation. I also appointed myself as the social chair of the social workers and demanded monthly happy hours. Amazingly, this worked, and a good sized group of us got together monthly over drinks. We even managed to talk about stuff besides work a lot of the time! Thus I managed to combine having a life with having work friends. 

Finally, another very important tool to combat burnout (and also the whole point of this blog): supervision. Sometimes we don't have the answers, especially when it comes to ourselves. We can't see what's holding us back with a particular client or why we're so frustrated with our work. It takes the objectivity of a supervisor combined with a good working relationship to help us clarify not just cases but our own feelings and struggles at work. Something I've always valued in supervision is having someone say to me, "Yes. These are valid feelings. You are entitled to them. Now what can we do with them?"

There are so many articles like this blog post, that give you advice on how to avoid, recognize, and address the symptoms of burnout. I added to them because I believe it's important to keep talking about it. But the fact of the matter is, you have to find the tools that work for you. And you have to do that work so that you can survive doing this work. Take care; it's the best thing you can do for yourself and for your clients.